Refund policy

Return and Refund Policy

Because Spreadalicious products are food items, we are unable to accept returns of products that have been opened, used, or had their seal broken, unless the product is faulty or not as described.

If your order arrives damaged, incorrect, faulty, or in an unacceptable condition, please contact us as soon as possible after delivery and include your order number together with photographs of the product and packaging where possible.

Once we have reviewed the issue, we may offer a replacement, refund, or another suitable resolution.

Unopened products may only be returned where applicable under your statutory rights. Any return must be agreed with us before the product is sent back.

Refunds that are approved will be returned to the original payment method. Please allow several working days for your bank or payment provider to process the refund.

Nothing in this policy affects your statutory rights under UK consumer law.

For any questions regarding returns or refunds, please contact Spreadalicious through the contact details shown on our store.